Award Categories & Criteria

THE MARLBOROUGH STIRLING AWARD FOR BEST INTERNET PRESENCE

Description

Award of excellence for the Best Internet Presence. The Internet is an important medium for communication, and this category recognizes brokers / brokerages / networks who have harnessed this medium to provide consumers with practical, effective and easily accessible tools to understand and prepare for the mortgage process.

Criteria

• Open to individual brokers as well as brokerages and networks.
• Finalists will be invited to provide supporting documentation for submission, including website statistics, marketing strategy and key objectives behind their website, design, functionality, features & quality of content.
• Criteria for judges include: Overall excellence;Content richness;Breadth;User friendliness;Reliability;Freshness; Easy access;Creative / innovative; Objective;Aesthetic; Multimedia rich;Easy to remember URL

THE FNF CANADA AWARD FOR BEST BRANDING

Description

Award of excellence for the best branding by a brokerage. This award recognizes the company with the powerful brand message to convey to its target customers and the effective reinforcement of that brand in all branding, marketing and advertising initiatives throughout the year and not just a single campaign.

Criteria

• Open only to brokerages.
• Finalists will be invited to provide supporting documentation, including branding strategy and evidence of results where possible.
• Nominations should be based on all branding, marketing and advertising initiatives throughout the year and not a single campaign.
• Criteria for judges include: what services or products do you offer? what do you specialize in?, what are the core values of your company?, what is the personality of your business?, who is your target market?, what are your customers currently saying about you?, what do you want your target market to know and say about you in the future?, what are your brand objectives (what do you want as a result of your marketing efforts)?, what are the initial objectives you want to achieve, for example in the next year?, how does the physical location of your business reflect your brand?, where is your brand presence communicated (print, web, logo etc).

THE FORTRESS REAL CAPITAL AWARD FOR EMPLOYER OF CHOICE

Description

Award of excellence for an outstanding employer in any facet of the industry. This employer will understand the importance of keeping its employees happy, and will demonstrate its willingness to go above and beyond to do so.

Criteria

• Open to employers in any facet of the industry
• Finalists will be invited to provide supporting documentation.
• Judges criteria will include; recruitment and retention strategy, staff turnover rates, communication and feedback policies, incentives, talent management and succession planning, training and career development, team-building successes, core values, company culture, work life balance

THE GENWORTH FINANCIAL CANADA BEST NEWCOMER - INDIVIDUAL AGENT / BROKER

Description
Award of excellence for an outstanding newcomer agent / broker within the Canadian Mortgage industry.

 Criteria

• Individual must have less than 3 years’ but more than 1 year of experience in the mortgage industry overall.  For the 2013 awards, this means they began their career between December 2009 and January 2012.
• Finalist will be invited to provide supporting documentation and judges will consider the amount of business written during the year, conversion rates, repeat and referral business as well as testimonials.

THE PROPEL INSURE AWARD FOR BEST NEWCOMER - MORTGAGE BROKER FIRM

Description
Award of excellence for an outstanding new mortgage brokerage company, office or franchise, of any size.

Criteria

• Open to any new mortgage brokerage company, office or franchise of any size.
• All nominees should have been established more than 1 year ago but less than 3 years. For the 2013 awards, this means they began trading between December 2009 and January 2012
• Finalists are required to submit supporting documentation for the judges.
• Judges criteria includes, business conversations rates, repeat and referral business strategy and success, growth strategy, advertising, training, loan volume, quality.

BEST COMMUNITY SERVICE EFFORT OF THE YEAR

Description

This award will recognize the business, group, office or individual broker who has demonstrated exemplary community service or contributions over a sustained period of time and has gone beyond normal expectations, or who has had a significant impact on their local community through their volunteer or fundraising efforts.

Criteria

• Open to any business, group, office or individual broker, who has made a significant contribution to community service during the year.
• Finalists will be invited to provide supporting documentation for the judges.
• Judges criteria will include; number of hours spent in volunteering and /or the amount of funds raised through charity work, developing links, partnerships or programs that have enhanced the reputation of the nominated business through engaging the region and communities it serves.
• Finalists will also be asked to link their community work with their business and explain how one compliments the other.

THE VECTOR FINANCIAL SERVICES LIMITED AWARD FOR COMMERCIAL MORTGAGE BROKER OF THE YEAR

Description

This award of excellence recognizes a standout broker specializing in commercial mortgages, having developed a stewardship and aggregating track record that results in high funding ratios and efficiencies.

Criteria

• Finalists will be invited to provide supporting documentation for submission; loan volume, conversion rates and residential-to-commercial origination ratios will be key considerations.
• Finalists will also be asked to provide references from managers, lenders and, if possible, clients, for the consideration of judges.

THE CENTUM FINANCIAL AWARD FOR BEST INDUSTRY SERVICE PROVIDER

Description

This award acknowledges the contributions of a company or individual with a proven track record of providing brokers with the superior service and assistance needed to satisfy client needs within the mortgage industry.

Criteria

• Open to any company or individual that provides a service to the mortgage industry (e.g. insurance, back office, coaching, training, marketing, printing etc)
• Finalists will be invited to submit supporting documentation and testimonials will also be considered.
• Judges criteria include; an explanation of the service their business provides to the mortgage industry, how their business adds value to their client, demonstration of a sustained effort and commitment to the broker channel, repeat and referral business strategy and success.

THE SAFEBRIDGE FINANCIAL AWARD FOR BEST CUSTOMER SERVICE FROM AN INDIVIDUAL OFFICE

Description

Award of excellence for outstanding customer service by an individual mortgage office. Customer service is an important measure of any brokerage's long-term success.

Criteria

• Finalists will be asked to submit supporting information, which includes further details about the extra mile they go to give customers outstanding service.
• Product knowledge, product offerings, telephone and face-to-face service will also be taken into consideration, along with testimonials, community or professional commendations.

THE NATIONAL BANK AWARD FOR LIFETIME ACHIEVEMENT IN THE MORTGAGE INDUSTRY AWARD

Description

Award of excellence in honour of outstanding achievement by an individual within the mortgage broker industry.
This award recognizes lifetime achievement or outstanding contribution to the Canadian mortgage industry as a whole.
Nominations are not taken for this category, rather CMP Magazine representatives will conduct extensive face to face and telephone research within the industry to determine the most deserving recipient of this award.

THE HOME TRUST COMPANY AWARD FOR ALTERNATIVE LENDING BROKER OF THE YEAR

Description

Award of excellence recognizing the standout performers in the alternative lending sector (includes private lending).

Criteria

• Finalists are required to submit supporting documentation for the judges that support high-efficiency and funded volumes and a proven track record of originating alternative and / or private deals.
• A blemish-free complaints record with provincial regulators is also a must.

BEST ADVERTISING

Description

Award of excellence for the best advertising campaign by broker networks, lenders or suppliers and aimed at either brokers or consumers. This award recognizes the best individual ad campaign. Which campaign and message was most memorable over the past year?  

 Criteria

• Open to individual brokers as well as brokerages, networks and mono -lines.
• Nominations should be based on one particular ad campaign and not an overall advertising strategy.
• Ad campaign should be aimed at brokers or consumers by broker networks, lenders or suppliers.
• Finalists will be invited to provide supporting documentations, which includes an overview of the campaigns’ key objectives, budget and strategy, the marketing mix applied & quantitative & qualitative evidence of cut through & campaign results when possible.

BEST NEWCOMER - LENDER UNDERWRITER

Description

Award of excellence for the lender underwriter with three years or less experience in the industry whose expertise and outstanding service to brokers helps ensure their deals are funded quickly and efficiently and guides them in the right direction to improve their funding ratios.

 Criteria

• Must have worked as a Lender Underwriter for less than 3 years’ but more than 1 year however are permitted to have worked in the mortgage industry for more than 3 years, in a different capacity to lender underwriter. For the 2013 awards, this means they began their career as a lender underwriter between December 2009 and January 2012
• Finalists are required to submit supporting documentation for the judges outlining their customer service approach, challenges, standout achievements and provide references.

THE VERICO FINANCIAL AWARD FOR BEST LENDER UNDERWRITER OF THE YEAR

Description

Award of excellence for the lender underwriter whose expertise and outstanding service to brokers helps ensure their deals are funded quickly and efficiently and guides them in the right direction to improve their funding ratios.

Criteria

•  Finalists are required to submit supporting documentation for the judges outlining their customer service approach, challenges, standout achievements and provide references.

 

THE INVIS / MORTGAGE INTELLIGENCE AWARD FOR BEST NEWCOMER - LENDER BDM

Description

Award of excellence for the lender business development manager (BDM) with three years or less experience in the industry who offers superb service to brokers, ensuring  deals are funded quickly and efficiently, as well as being proactive in educating brokers on products and lender requirements.

Criteria

• Finalists are required to submit supporting documentation for the judges.
• Must have worked as a Lender BDM for less than 3 years’ but more than 1 year however are permitted to have worked in the mortgage industry for more than 3 years, in a different capacity to lender underwriter. For the 2013 awards, this means they began their career as a lender BDM between December 2009 and January 2012.
• When judging this category, the BDMs ability to build & manage relationships, understanding their broker business, the value they add to the brand they represent & the broker channel will be key considerations.

THE MORTGAGE CENTRE AWARD FOR BEST LENDER BDM OF THE YEAR

Description

Award of excellence for the lender business development manager (BDM) who offers superb service to brokers, ensuring deals are funded quickly and efficiently, as well as being proactive in educating brokers on products and lender requirements.

Criteria

• Finalists are required to submit supporting documentation for the judges.
• When judging this category, the BDMs ability to build & manage relationships, understanding their broker business, the value they add to the brand they represent & the broker channel will be key considerations.

THE FIRST NATIONAL FINANCIAL AWARD FOR MORTGAGE BROKER OF THE YEAR (FEWER THAN 25 EMPLOYEES)

Description

 Award of excellence to the outstanding mortgage broker or agent from a company or office in which the total number of staff or full-time equivalents is fewer than or equal to 25, nationally.

 Criteria

• Total number of staff or full-time equivalents within office is fewer than or equal to 25, nationally. This figure includes all loan writers and support staff.
• Finalists are required to submit supporting documentation for the judges.
• When judging this category, loan volume, quality of submissions, conversion rates, overall customer service & stakeholder engagement will be key considerations.

THE BRIDGEWATER BANK AWARD FOR MORTGAGE BROKER OF THE YEAR (25 EMPLOYEES OR MORE)

Description

Award of excellence to the outstanding mortgage broker or agent from a company or office where the total number of staff or full-time equivalents is more than 25, nationally.

 Criteria

• Total number of staff or full-time equivalents within office is more than 25, nationally. This figure includes all loan writers and support staff.
• Finalists are required to submit supporting documentation for the judges.
• When judging this category, loan volume, quality of submissions, conversion rates, overall customer service & stakeholder engagement will be key considerations

THE CANADIANA FINANCIAL AWARD FOR MORTGAGE BROKERAGE OF THE YEAR (FEWER THAN 25 EMPLOYEES)

Description

Award of excellence to the outstanding mortgage team, where the total number of staff or full-time equivalents is fewer than or equal to 25, nationally.

Criteria

• “Brokerage” delineates any group of mortgage professionals operating under one name.
• Total number of staff or full time equivalents is fewer than or equal to 25, nationally. This figure includes all loan writers and support staff
• Finalists are required to submit supporting documentation for the judges.
• When judging this category, standout achievement of the year, growth, amount of business written during the year, overall customer service and stakeholder engagement will be key considerations

THE FIRST CANADIAN TITLE AWARD FOR MORTGAGE BROKERAGE OF THE YEAR (25 EMPLOYEES OR MORE)

Description

Award of excellence to the outstanding mortgage team, where the total number of staff or full-time equivalents is more than or equal to 25, nationally.

Criteria

• “Brokerage” delineates any group of mortgage professionals operating under one name.
• Total number of staff or full time equivalents is more than or equal to 25, nationally. This figure includes all loan writers and support staff.
• Finalists are required to submit supporting documentation for the judges.
• When judging this category, standout achievement of the year, growth, amount of business written during the year, overall customer service and stakeholder engagement will be key considerations

THE D + H AWARD FOR NATIONAL BROKER NETWORK OF THE YEAR

Description

Award of excellence to the outstanding national broker network of the year for its commitment to the brokers, agents and support staff in its network and to the mortgage industry as a whole.

Criteria

• Submission criteria includes;  Recruitment and retention strategies and rates,  outlining the value proposition for their members, the value their members bring to the end client and their business’ contribution to the industry as a whole over the previous year, broker : funded volume ratio, gross revenue and testimonials.